FAQ & Site Info
Terms of ServiceHANDMADE INFORMATION: All handmade and handcrafted items are made by me, but there are a few photos I use which were taken by friends who allow me to make them into cards and keychains for my shop(s); those will be noted and credit given to my friends who took the photos for those items.
My home is smoke free but I do have one kitty cat. I keep all supplies and finished products in sealed zipper bags and storage containers prior to sale and shipping.
PAYMENT: I accept PayPal (all forms). Please remember that payments with e-check in PayPal are treated as a regular check and that will mean shipment is delayed until the payment clears the banks on both ends, just like a paper check. If you are not willing to wait for this, then please do not pay with e-check.
TAX: Tax will be added for orders shipped to AZ addresses.
SHIPPING: Be sure your shipping address is correct. That is the address listed with your payment choice such as PayPal. I will only ship to the addresses listed with your payment processor. Be sure to keep your shipping address updated as I have no way of knowing your address is not correct!
All purchases and shipping costs from one buyer must be paid for in one combined payment. If you buy several items and pay in more than one payment, I will not refund the difference in shipping due to the fees involved for individual payments that I have to pay with your payment processor.
To get combined shipping rates, each buyer MUST wait to pay for all items in one payment. If you need help regarding this, please let me know.
RETURNS/EXCHANGES/REFUNDS: Any item may be returned within 7 days of receipt. Return shipping costs are the responsibility of the buyer. Refunds will be given minus original shipping charges unless reason for return is a mistake on my part. Refund/exchange made after return of original product(s) which must be in new and unused, undamaged, and unaltered condition.
No refund given for missing items that were delivered per the USPS. Be sure your delivery address is updated with your payment processor since that is what I will use for all shipments.
International orders are nonreturnable and nonrefundable.
CUSTOM ORDERS: Just ask and we will see what can be done to meet your needs.